Returns&Support

After-Sales & Support

💬 We're Here to Help

At Vivid Gaming, we are committed to helping you build the perfect gaming setup.

If you have any issues with your order, our support team is ready to assist you.


📦 Order Issues

  • Order not received
  • Wrong item delivered
  • Missing items

Please contact us with your order number so we can resolve the issue quickly.


🔧 Product Issues

  • Defective or damaged products
  • Product not working as expected

We may offer a replacement or solution depending on the situation.


📸 Proof Required

For faster processing, please provide:

  • Order number
  • Clear photos or videos of the issue

⏱ Response Time

We typically respond within 24–48 hours.


⚠️ Important Notes

  • We do not accept claims without proof
  • Issues must be reported within 7 days of delivery
  • Normal wear and tear is not covered

📧 Contact Support

Email us anytime at:

vividgaming2026@outlook.com